By ordering from this website, you agree to the following policy:

EXCHANGES, REFUNDS, RETURNS, CANCELLATIONS:

All sales transactions are final.

We do know for sure that you will love your new fresh-hot-atypical wardrobe's piece. If for some reason, you are not completely satisfied with your purchase, you may return it for REFUND or EXCHANGE it for another style within 30 days of receiving your order.

-Merchandise must be returned within 30 days of receipt.
-Merchandise must be unworn and unwashed.
-Merchandise must have all original tags attached.
-Any merchandise purchased at discount or on sale cannot be returned or refunded, it's a final sale.
-Customers may begin the return process by contacting us at  letsdance379@gmail.com   with a description of the problem and pictures of the item.

We'd like to inform customers that all changes to orders must be made known to us via email ASAP preferably within 12 hours from the time the order is placed. If your order has already been dispatched, we are unable to amend your order details anymore, unfortunately. Once an order has been placed, we regret to inform you that we do not allow any cancellation as we work very quickly in processing all our orders. This is to ensure minimal disruption to our order fulfillment team. Should an exception be made, all order cancellations will be subjected to cancellation fee of $5. 

Please note, we do not cover for the return shipping cost. Customers will be responsible for the return shipping cost. Please ensure returned item is shipped via a trackable shipping method. All exchanges & refunds will only be processed when we have received the actual product back in our warehouse. Returned product must be in its original condition (unopened, unused, in original packaging) to be eligible for an exchange/refund. If a returned parcel is lost in transit, Alexia & Co. should not be held accountable.

Due to the nature of the specific goods or inner wear , we are unable to accept Returns & Exchanges.

In the unfortunate event you receive a faulty, damaged or defective item you must immediately advise us via email within 72 hours/3 days of product receipt with evidence of product damage (by means of photos or videos that best demonstrate the defect/damage). Upon inspection of the available evidence, a decision will be made to offer a replacement.

We strongly encourage customers to carefully read the product description prior to purchase and do not hesitate to get in touch with one of our friendly team members at letsdance@gmail.com with questions on our products.